Privacy Policy for claryndexon
Protecting your information and your privacy is our priority.
Our Commitment to Privacy
claryndexon is dedicated to handling your personal information in a secure and transparent way, always respecting the laws that apply in Australia.
This Privacy Policy explains how we collect, use, store, and share your data when you engage with our services or visit our website.
How We Collect Your Information
Your information is collected directly from you and automatically through our website’s technology. Collection is always for a relevant, lawful purpose and is limited to what is necessary.
Information You Provide Directly
- • Completing consultation request forms or inquiries online
- • Participating in feedback or survey processes
- • Communicating with our team through email or phone
- • Providing details for meetings or consultations
- • Subscribing to receive updates or newsletters
Information Collected Automatically
- • Technical data such as IP address and browser type
- • Access dates, times, and usage patterns on the website
- • Device identifiers and system settings
- • Cookies that track preferences and interactions
- • Aggregate information about pages viewed and duration
How Your Information Is Used
We use your data to respond to your requests, perform reviews, improve our website, and comply with applicable law. Your data will not be misused or shared irresponsibly.
- • Providing consultation or review services on request
- • Improving user experience and website reliability
- • Managing communications and support responses
- • Meeting regulatory and legal compliance requirements
- • Sending relevant information, if you opt-in
- • Generating summary statistics for internal use
- • Monitoring and maintaining security standards
Our Promise: Client privacy is non-negotiable at claryndexon. We employ technical and organisational safeguards to ensure your personal information is always protected and handled in accordance with the latest Australian standards.
Sharing Your Data
We share your information only as needed for service delivery or where required by law. Third-party providers are selected for their reliability and compliance.
Service Providers and Partners
Select partners may assist with website operation, communication, or analytics, bound by confidentiality and privacy requirements.
Legal and Compliance Requirements
Certain circumstances require data disclosure to comply with Australian legislation or court orders.
Anonymous Data and Statistics
Statistical data is collected only in an aggregated, anonymous format for service improvements and security.
Your Rights and Choices
You may access, correct, request deletion of, or place limits on your data at any time within applicable law. We act promptly and transparently on all valid requests.
- • Requesting to view personal information held
- • Correcting or updating your personal details
- • Asking for your information to be deleted
- • Receiving a copy of your data in a portable format
- • Objecting to selected uses of your data
- • Requesting a pause or limit on data usage
To exercise your rights, contact our privacy officer using the details provided below. We are committed to addressing your concerns swiftly and respectfully.
How We Protect Your Data
claryndexon applies industry-standard security measures for electronic and paper records, working continuously to safeguard user data against loss, misuse, unauthorised access, or disclosure.
Technical Safeguards
- • Encryption of sensitive and transmission data
- • Secure, password-protected access controls
- • Routine monitoring for system vulnerabilities
- • Frequent updates to security technologies
Organisational Safeguards
- • Staff privacy training and protocols
- • Strict access controls and confidentiality policies
- • Incident reporting and escalation procedures
- • Regular audits of privacy management
Data Retention Principles
Personal data is retained only as long as necessary to fulfil legal, business, or support purposes outlined in this policy.
- • Information for account management or support
- • Details recorded during consultations
- • Transcripts and records of communications
- • Files used for analytical reviews
- • Preferences regarding information updates
Once retention is no longer justified, your information is securely disposed of or anonymised.
International Data Transfers
claryndexon occasionally relies on partners or technology based outside Australia. Transfers occur only with documented safeguards, as required.
- • Providers certified under recognised frameworks
- • Standard contractual clauses for data protection
- • Strong data encryption during transfer
- • Limited, necessary transfers only
Cookies and Tracking Technology
Cookies are used for basic function, analysis, and preference management only. Cookie usage is transparent and supports user control and privacy rights.
Types of Cookies Used
- • Required for site security and function
- • Analyse use for service improvement
- • Enable remembering preference settings
- • Support chat, forms, and features
You can adjust your cookie settings via your browser or our site at any time, subject to feature limitations.
How We Update This Policy
claryndexon occasionally updates privacy practices to reflect legal and service changes. Updates become effective upon posting.
- • Notification on the website or by direct email
- • Summary of key changes provided
- • Archived copies of previous policies available
- • Guidance on new rights offered when relevant
Review this page to stay informed of updates that may affect how your data is managed.
Contacting Our Privacy Officer
Get in touch promptly for questions or concerns about personal information handling at claryndexon.
claryndexon
175B Stephen Street, Suite 201, Yarraville, VIC 3013 Australia
Phone: +61-3-9525-0721
Email: content@claryndexon.com
Last modified on October 27, 2025
Effective from October 27, 2025